Refund Policy

If we cannot finish moving your site, the migration fee comes back in full. If we finish it and you are not happy, you can have the fee back within 14 days. Annual plans are refunded pro rata when you cancel. Monthly plans simply stop at the end of the month you have paid for.

This page restates the refund terms in our Terms of Service. If anything here differs from the Terms, the Terms govern.

Moving an existing site onto Curb as it is carries a one-time migration fee, charged with your first payment: $199 on the Standard plan and $399 on the Pro plan. A new design carries no migration fee.

• If we cannot complete the migration, we refund the fee in full, whenever that turns out to be.
• If you are not satisfied with the migrated site, you can request a refund of the fee from your account within 14 days of the migrated site first being made available to you. No questions asked.
• The fee is refunded once per site, to the original payment method.
• Refunding the fee does not cancel your plan. If you want to leave as well, cancel separately.

You can cancel any time, by text or email, with no notice period and no exit fee. A monthly plan runs to the end of the period you have already paid for and then stops. We do not refund part of a month.

Annual plans are billed once, in advance. If you cancel, we refund the full months you have not used, pro rata.

There is no charge for changes on any plan, so there is nothing to refund for them. If a request falls outside your plan we tell you before doing anything, not after.

If we end the agreement ourselves — for example because the service is being used for something illegal, abusive or misrepresenting — we give notice and refund anything unused.

If we change our terms in a way you do not accept, you can cancel and receive a pro-rata refund.

Whatever the reason you leave, we export your content and site files and hand them to you, and point your domain wherever you tell us to. We keep your data for 30 days in case you change your mind, then delete it.

Request a migration-fee refund from your account, or email support@hicurb.com for anything else. Refunds go back to the original payment method.