Terms of Service

We build your website, host it, and change it whenever you ask. You pay monthly or annually. You own your domain and your content. Either of us can end this at any time, and if you leave we hand everything over.

The rest of this page is the same deal stated carefully. If anything here contradicts the plain-language summary above, the detailed section governs.

Curb designs, builds, hosts and maintains a website for your business, and executes changes you request by text or email. Hosting, SSL certificates, and unlimited change requests are included in every plan.

“Unlimited changes” means routine content and structural work on your site: copy, photos, pages, hours, services, sections and layout adjustments. It does not include building you a second website, custom application development, integrations we have not agreed to, or ongoing work for a business other than yours. If a request falls outside the plan we will tell you before doing anything, not after.

We reply to every message within 24 hours. Most routine changes are live within an hour of the request, but the hour is a typical result, not a guarantee — the 24-hour reply is the commitment.

We aim for continuous availability and your site is served statically from a CDN specifically so it stays up when our own systems do not. We do not offer a contractual uptime credit at these prices, and we would rather say so than write one we cannot honour.

Prices are published on the pricing page and are the same for every customer on the same plan. Plans are assigned by the shape of your business — a single location up to ten pages is Standard; multiple locations or heavier service-area builds are Pro.

Monthly plans bill on the same day each month. Annual plans bill once, in advance. There is no build fee, no setup fee, and no charge for changes.

If a payment fails we will tell you and try again. If it stays unpaid for 14 days we may suspend publishing until it clears; we will not take your site offline without telling you first.

You can cancel any time, by text or email, with no notice period and no exit fee. Monthly plans run to the end of the paid period. Annual plans are refunded on a pro-rata basis for full unused months.

When you cancel we export your content and site files and hand them to you, and we point your domain wherever you tell us to. We keep your data for 30 days in case you change your mind, then delete it.

We may end the agreement ourselves — with notice and a refund of anything unused — if a business uses the service for anything illegal, abusive, or misrepresenting, or if a customer is abusive to the person answering the messages.

You own your domain name, your brand, and the content you give us. You also own the copy, images and design we produce specifically for your site, from the moment it is paid for.

We keep ownership of our own platform: the generation pipeline, the templates and design systems underlying the build, and anything we build for use across many customers. Nothing here restricts your ability to take your site and run it elsewhere.

You are responsible for having the rights to the material you give us — photographs, logos, testimonials, licence numbers and claims about your business. We publish what you confirm, and we do not verify your claims for you beyond the checks stated on the site.

Every site we launch is built to target WCAG 2.2 AA: keyboard navigable, contrast checked, and passing an automated accessibility scan with zero violations at launch.

This is an engineering standard, not a legal guarantee. We do not claim your site is “ADA compliant” and neither should anyone selling you a website. Legal compliance depends on your business, your content, and jurisdictions we cannot assess for you.

We sometimes build a site for a business before contacting them. Those sites live on our own domain, are excluded from search engines, carry a visible notice that they are unofficial concepts not affiliated with the business, use text wordmarks rather than the business’s logo files, and have their contact forms disabled.

If you are that business and you want it taken down, tell us and it comes down within minutes. No conditions, no conversation.

You may not use the service to publish illegal content, to impersonate another business, to make claims about licensing, certification or results that are not true, or to collect sensitive personal information through forms we build.

We provide the service with reasonable skill and care. Beyond what is stated in these terms, the service is provided as-is, and we disclaim implied warranties to the extent the law allows.

Neither party is liable for indirect or consequential losses. Our total liability for any claim is limited to the fees you paid us in the 12 months before it arose. Nothing here limits liability that cannot lawfully be limited.

If we change these terms we update the date at the top, and we email active customers before a material change takes effect. If you do not accept a change, you may cancel and receive a pro-rata refund.

These terms are governed by the laws of the State of Delaware, and the courts of Delaware have exclusive jurisdiction over any dispute arising out of them. If you are a consumer rather than a business, this does not deprive you of the protection of your local law.

Before either of us starts anything formal, email the other and give it 30 days. Most of what ends up in front of a court could have been a reply.

Curb is operated by Curb, Inc., a Delaware corporation, at 5227 N Greenwood Blvd, Spokane, WA 99205.

Questions about these terms: legal@hicurb.com.