Legal

Copyright and DMCA

How to tell us a site we host is using your work, and how a customer can respond if they think we got it wrong.

Last updated October 3, 2026

The short version

If a website we host uses your photographs, writing or other work without permission, tell us. We review every notice, take down material that infringes, and tell the site's owner what was removed and why.

Our customers confirm they have the rights to what they give us, and our Terms of Service make them responsible for it. When that goes wrong, this is how it gets fixed.

Sending a notice

Email hello@hicurb.com with “Copyright notice” in the subject line; ask there if you need our postal address. Under the Digital Millennium Copyright Act, a notice should include:

  • Your physical or electronic signature, or that of someone authorised to act for the copyright owner.
  • The work you say has been copied. If there are several, a representative list.
  • Where it appears: the exact page addresses on the site we host.
  • How to reach you: name, postal address, phone number and email.
  • A statement that you believe in good faith the use is not authorised by the owner, its agent or the law.
  • A statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner or authorised to act for them.

What we do

We check the notice is complete, find the material on the site, and remove it or disable access to it.

We then tell the site's owner what was removed, who asked, and how to respond. An incomplete notice gets a reply saying what is missing.

Counter-notices

If you are a Curb customer and believe material was removed by mistake or misidentification, you can send a counter-notice to the same address. It should include:

  • Your physical or electronic signature.
  • What was removed and where it appeared before it was removed.
  • A statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification.
  • Your name, address and phone number, and a statement that you consent to the jurisdiction of the federal district court for your address (or, outside the United States, any judicial district where Curb may be found), and that you will accept service of process from the person who sent the original notice.

After a counter-notice

We pass the counter-notice to the person who sent the original notice. Unless they tell us within 10 to 14 business days that they have filed a court action, we may restore the material.

Repeat infringement

We end service for customers who repeatedly publish material that infringes someone else's copyright, with notice and a refund of anything unused, as our Terms provide.

Be sure first

A notice or counter-notice that knowingly misrepresents the facts can make the sender liable for damages. If you are not sure whether a use is infringing — fair use, a licence you may have forgotten about — consider asking a lawyer before you send one.